Università degli Studi di Urbino Carlo Bo / Portale Web di Ateneo


INGLESE (LIM-AZI) - B1
ENGLISH (LIM-AZI) - B1

Business English Communication Skills
Business English Communication Skills

A.A.
2020/2021
Lettore Email Ricevimento studentesse e studenti
Maria Lucia De Paoli

Assegnato al Corso di Studio

Lingue e Culture Moderne (L-11)
Curriculum: AZIENDALE
Giorno Orario Aula
Giorno Orario Aula

Obiettivi Formativi

The course covers different topics regarding Business Communication and Business Skills (B1 Level) and is for LIMAZ I groups B1a, B1b, B1c, B1d and B1e.

The course focuses on how to communicate effectively in English in professional contexts.

Aims: expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, professional presentations and more.

English is the international language of communication and therefore the international language of business.

I encourage students to attend especially if you do not feel confident communicating in English. It is a good opportunity for you to learn and be exposed to the English language in a business context.

Topics - Semester 1

1. Communication

2. Writing emails

3. How to write a product description

4. Cultural Behaviour /Differences in Business

5. Making Contacts / Taboo or Not Taboo / Conversation Killer

6. Popup shops  

7. Meetings / Keeping Track   

8. Listening - Are you a Good Listener

9. Solving Problems

10. Handling Calls

11. Solving Problems

12. Negotiations - The Difficult Customer 

13. Assertiveness

14. Making arrangements

15. Describing Equipment – Office Equipment

Materiale Didattico

Il materiale didattico predisposto dalla/dal lettore in aggiunta ai testi consigliati (come ad esempio diapositive, dispense, esercizi, bibliografia) e le comunicazioni della/del lettore specifiche per il lettorato sono reperibili all'interno della piattaforma Moodle › blended.uniurb.it

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